Frequently Asked Questions

Find answers to common questions about our Power BI templates, licensing, and custom data visualization services.

Our premium templates are engineered specifically for Power BI (.pbix). Some specialized templates may include supplementary Excel datasets or layout guides.

Once your secure settlement is complete, you will receive an encrypted ledger gateway link via email, which contains a persistent download link for your purchased assets.

Yes. Gengraphs & Graphics provides specialized engineering for custom data visualization matrices. Please use the Assistance Request modal in our footer or visit the Contact page to submit your requirements.

Yes, minor updates and bug fixes for the templates you purchase are included. You can re-download the latest version using your original secure download link.

For all support inquiries and custom development requests submitted via our Help modal, we guarantee a response within 12 hours.

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